Shipping & Returns
Shipping Policy
Every product is made to order to avoid overproduction.
From now on, production takes about 7 days after your order, followed by shipping.
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Estimated delivery times after shipping:
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Switzerland: 3–5 business days
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Germany & Austria: 5–10 business days
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Shipping is calculated as a flat rate:
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Switzerland: included
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Germany: 9 €
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Austria: 9 €â€‹
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All orders are shipped from Switzerland.
If you're ordering from Germany or Austria, customs fees or import taxes may apply. These are usually limited to the local VAT (19–20%), plus a small processing fee charged by the delivery service .
These costs are not included in your order and are the responsibility of the customer upon delivery.​
Return & Exchange Policy
We do not offer direct exchanges at this time.
If an item doesn't fit, you're welcome to contact us within 14 days of receiving your order.
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In most cases, we’ll issue you a store credit, so you can place a new order in the size or style you prefer.
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Please note:
Return shipping costs are not covered.
We cannot accept worn or damaged items.
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